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Real-Time Service


The art of servicing your industrial equipment continues to evolve. Simply reacting to problems or failures and basing preventive maintenance work solely on the calendar are practices that are not compatible with today’s highly competitive, and technical, business climate.

Konecranes is leading the evolution of crane service by leveraging the Industrial Internet. Through remote monitoring and diagnostics, our aim is to provide real-time visualisations of equipment usage along with a unique customer experience.

Remote Monitoring services by Konecranes enable you to plan maintenance and modernisations based on usage information. This information is available on demand through our secure, online web portal. An added benefit is available with Safety Alerts, which enable your crane to notify you by email or text message of emergency stops and attempted overloads so you can take appropriate action quickly. When combined with a preventive maintenance programme and expert consultation, you can optimise your maintenance planning with confidence.

Contact us to learn more about how Konecranes Remote Services help you to improve your safety and productivity.